Frequently asked questions
What is Raw Hair?

Raw Hair is sourced from a single donor, which helps maintain its natural texture, color, and full cuticle alignment. Because the cuticles remain intact and aligned in the same direction, the hair blends seamlessly, minimizes tangling, and lasts significantly longer. This is premium-quality hair designed for durability, versatility, and a naturally flawless finish.
What is Virgin Hair?

Our Virgin Hair is 100% human hair that has never been chemically processed, colored, or altered. While it may come from multiple donors, the hair maintains its natural strength, softness, and healthy cuticle alignment. This ensures smooth blending, minimal shedding, and long-lasting wear. Virgin hair offers premium quality with the versatility to be colored, styled, and customized to your preference
How many bundles do I need?

We Suggest:


12"-16" 2 or more bundles
18"-26" 3 or more bundles
28"-30" 4 or more bundles


Hair Facts
Our hair extensions are highly versatile and can be washed, colored, bleached, straightened, curled, crimped, or styled to your preference.


They are designed to experience minimal shedding and tangling with proper care.


**Lifespan:** Up to 3 years or more with appropriate maintenance and care.
How long does shipping take?

Please allow 2-3 business days for all payments to be processed.

All orders are processed AND shipped directly to me to ensure the quality of the hair.


Delivery: 2-3 days for orders to be delivered to you via UPS.
What is your return/exchange policy?

You must contact us at **929-992-0307** during business hours within the seven (7) day return period prior to sending back any merchandise.

All HairLoft extensions must be returned unopened, unused, and in their original packaging. The packaging must remain intact and free from any damage or defects in order to qualify for a refund.


Please note: Returns or exchanges will not be accepted if the product has been opened, tampered with, damaged, or if the HairLoft security seal on the hair bundle has been broken.